pm-copilot

Name: pm-copilot Review
Item: pm-copilot
Rating: 2.8
Author: Aaron Matthews

Skill Development Usable

Works inClaude Code

Usable Scanned — metadata only

Reduces guesswork in prioritization by synthesizing customer signals across support tickets and feature requests, helping PMs allocate engineering capacity t…

MCP server that cross-references HelpScout support tickets and ProductLift feature requests to help product managers decide what to build next, returning theme-matched analysis with priority scores via tools like synthesize_feedback. Runs locally on Node; connect it to Claude Code or Claude Desktop with your HelpScout and ProductLift credentials in a .env file.

Analyze customer support tickets to identify the most requested features across your user base
Find patterns in feature requests to prioritize development work for the next quarter
Generate a prioritization report by combining support tickets with customer feedback data

27 starsMIT (commercial OK)FreeQuick setup

Usable rating — This tool is functional but has notable gaps. Review the evaluation notes below before deploying.

Why it matters

Reduces guesswork in prioritization by synthesizing customer signals across support tickets and feature requests, helping PMs allocate engineering capacity to work with measurable demand and fewer missed opportunities.

Best for

Product managers and engineering leaders evaluating roadmap alignment with customer needs and support ticket volume.

Works in

Claude Code Claude Cowork Claude Chat

Source

https://github.com/dkships/pm-copilot

By dkships

How to Get It

Option 1: Claude Desktop App (Code Mode)Click the + button next to the prompt box → Plugins → Add plugin. Search and click Install. Skills work in Claude Code only.

Option 2: Paste into Claude CodeCopy the command below and paste it into your conversation. Claude will install it.

Command

git clone https://github.com/dkships/pm-copilot.git && cd pm-copilot && npm install && cp .env.example .env && npm run build  # then: claude mcp add pm-copilot -- node /absolute/path/to/pm-copilot/dist/index.js

Tip: Paste this into a Claude Code conversation. Verify command matches your Claude Code version.

First thing to try

After installing, paste this into Claude:

Help me analyze customer support tickets to identify the most requested features across my user base

PrerequisitesNode.js; HelpScout and ProductLift accounts with API credentials configured in .env (copy from .env.example).CostFree

Trust Signals Auto-scanned

Stars27Contributors2Last updated2026-08-03LicenseMIT (OK for commercial use)Known CVEsNone foundSources: GitHub Advisory Database + OSV.dev · Scanned 2026-08-12 · scanner vattempted-no-data

Community Pulse Emerging

Discussed on Hacker News

PM Co-pilot: manage tasks, integrations, research, document, and project state — Hacker News · 1 pts
Ask HN: Which tasks should a PM co-pilot solve? — Hacker News · 1 pts

2 mentions across 1 sources

Reviewer notes

Auto-scanned review. These are observations, not a security certification.

Scored from trust signals (evidence-eval-v1): 26 GitHub stars; contributors unknown; last commit 1d ago; license MIT.

Things to check

Scanned, not hands-on tested — this entry was auto-scanned from public metadata (GitHub metrics, license, security flags). No reviewer has run it, and no tool-specific limitations have been documented yet.

How to evaluate tools before deploying →

Data shown here comes from public APIs and automated scanning. Reviewer notes reflect one person's experience. This is not a security certification or legal recommendation. Always evaluate tools according to your own organization's policies.

Evaluation Scores

Evaluation

Ease of Use

3/5

Versatility

2/5

Reliability

3/5

Security

3/5

Overall score2.75 / 5.00 UsableEvaluatedJun 2026

Scored from trust signals (evidence-eval-v1): 26 GitHub stars; contributors unknown; last commit 1d ago; license MIT.

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